For the best support, we ask you to handle all requests through this ticketing system, including RMA procedures.
Our business hours are Monday to Friday from 9am to 5pm.
Support inquiries are usually replied to within two business days if no other service contract applies.
Since the product will be reset to factory defaults when you send in an RMA, we strongly recommend backing up your data prior to shipping.
IMAGO cannot be held accountable for any loss of data.
Find SDKs, OS images , drivers and other software on our download portal.
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As we work only in B2B, we kindly ask for your company e-mail address.